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TwoHearts™ Dating – Child Safety Standards
 

1. Introduction TwoHearts™ Dating is committed to maintaining a safe and responsible platform for adults seeking meaningful connections. We strictly prohibit the use of our platform by individuals under the age of 18 and enforce robust policies to prevent and address child exploitation, in compliance with Google Play’s Child Safety Standards and global child protection laws.

2. Age Restriction and User Verification TwoHearts™ Dating is strictly for adults aged 18 and above. To ensure compliance:

  • Users must enter their date of birth during registration.

  • If a user is under 18, they are automatically blocked from proceeding.

  • Manual verification is conducted on every new user before approval, ensuring that submitted details (name, age, and photos) meet our platform’s standards. 

3. Protection Against Child Sexual Abuse Material (CSAM) TwoHearts™ Dating has a zero-tolerance policy toward child sexual abuse material (CSAM). Our measures include:

  • Strict moderation: All user content (profile photos, bios, etc.) is reviewed before approval.

  • Automated detection tools: Suspicious content is flagged for further investigation.

  • Permanent account bans: Any account found sharing, requesting, or engaging in CSAM or child exploitation is immediately banned and reported to authorities.

  • Collaboration with authorities: We cooperate with law enforcement agencies and child protection organizations.

4. Reporting and User Feedback Mechanism We provide users with in-app reporting features to flag inappropriate or suspicious content:

  • Every user profile includes a "Report" button.

  • Users can report misconduct, fake profiles, or any suspected underage users.

  • Reports are reviewed promptly, and appropriate action is taken, including account bans and legal escalation if necessary.

5. Compliance with Child Safety Laws TwoHearts™ Dating complies with international child safety regulations, including but not limited to:

  • The EU General Data Protection Regulation (GDPR) – Age of Consent Provisions

  • Sri Lanka's Cyber Crime and Child Protection Laws

6. Child Safety Contact Information For concerns related to child safety, you may reach us at:

Email: contact@twohearts.dating

Address: TwoHearts™ Dating, Deep Lab (Pvt) Ltd, No. 272, Anguruwatota Road, Wewala, Horana, 12400 Sri Lanka

7. Commitment to a Safe Platform We are dedicated to continuously improving our child safety measures through:

  • Regular policy updates based on industry standards

  • Ongoing training for moderators on handling child safety cases

  • Implementing new technologies to detect and prevent abuse

TwoHearts™ Dating is committed to ensuring a safe and responsible dating environment. We take every report seriously and will continue to uphold strict safety policies to protect users of our platform.